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Returns & Exchanges

Due to the perishable nature of our handmade pickles, we generally do not accept returns; however, we are committed to replacing any items that arrive damaged or incorrect to ensure your satisfaction.

Return Process

  • 1.
    Report Damage

    Email our support team within 24 hours of delivery with your order number and clear photographs of the damaged jar or leakage.

  • 2.
    Verification

    Our quality control team will review your submission to verify the issue against our packaging and dispatch logs.

  • 3.
    Approval Notification

    Once your claim is validated, you will receive an email confirmation regarding the approval of your replacement or refund.

  • 4.
    Resolution Dispatch

    We will ship a fresh replacement jar at no extra cost to you or initiate a full refund to your original payment method within 5-7 business days.